HOW CAN I DELETE MY ONLINE ACCOUNT?

Nu ai găsit ceea ce ai nevoie?

Contactaţi-ne

WHAT DATA DO I NEED TO REGISTER FOR AN ONLINE ACCOUNT?
HOW CAN I CHANGE THE EMAIL ADDRESS ASSOCIATED WITH MY ACCOUNT?
HOW DO I WITHDRAW MY CONSENT FOR MARKETING?
MY MOBILE APP IS NOT WORKING. WHAT DO I DO?
PROBLEMS LOGGING INTO YOUR ACCOUNT?
I WANT TO VERIFY MY ACCOUNT BUT I DIDN'T RECEIVE THE EMAIL WITH THE ACTIVATION LINK!
HOW CAN I DELETE MY ONLINE ACCOUNT?

Deleting your My Cinema City account is possible through our mobile application, in the Account section, at the bottom of the page, select the Close my account button and confirm the deletion. A request to delete your account can also be sent to mobileapp@cinemacity.ro

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Your e-mail address

Let us know how can we improve this article! *

Need more information

Difficult to understand

Inaccurate/irrelevant content

Missing/broken link

Select at least one of the reasons

Please give your comments

CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Name	Host	Duration	Description
_fw_crm_v	cineworlduk.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	cineworlduk.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	cineworlduk.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	cineworlduk.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	cineworlduk.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	cineworlduk.freshdesk.com	2 months	Used for user authentication.
wf_order	cineworlduk.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	cineworlduk.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	cineworlduk.freshdesk.com	Session	Denotes which filter is applied for the tickets list.